Privacy Policy

ArtSync is operated by Radun Çiçen in Türkiye. This policy covers the ArtSync iOS app, the official ArtSync website, and support communications.

Depending on the features you use, ArtSync processes:

• images, artwork, project files, camera input, recordings, and export choices;
• app activity and technical data such as feature usage, device model, operating system, app version, diagnostics, and an app-generated identifier;
• purchase and entitlement information such as the product, receipt, subscription status, and transaction outcome;
• push-notification identifiers and settings if you enable notifications; and
• information you choose to provide in a support request, including your email address and message.

Project content is stored locally on your device by default. Camera input is processed to provide tracing features. When you use Remote Wall, selected artwork, live video, and session instructions are sent directly between paired nearby devices over a peer-to-peer connection; they are not routed through servers operated by ArtSync. Content you export is saved only where you direct it, such as your Photos library.

Information is used to provide app features, connect paired devices, maintain and improve performance, diagnose failures, manage paid access, deliver notifications you enable, answer support requests, protect the service, and meet legal obligations.

For these purposes, ArtSync uses Firebase and PostHog for analytics, remote configuration, and diagnostics; RevenueCat and Superwall for purchases and paywalls; and OneSignal for notifications. Apple processes App Store payments. ArtSync does not receive your full payment-card details.

Local project content remains on your device until you delete it or remove the app, except for copies you export elsewhere. Support messages and information processed by service providers are kept only as long as reasonably needed for the purposes above, security, legal obligations, and resolving disputes.

You can manage camera, Photos, local-network, and notification permissions in iOS Settings, and delete local projects or recordings in the app. Depending on where you live, you may also have rights to access, correct, delete, restrict, or object to the processing of personal information. To make a request, email the address below. ArtSync may need to verify the request before acting on it.

ArtSync’s service providers may process information in countries other than your own, subject to safeguards required by applicable law. Reasonable technical and organizational measures are used to protect information, but no method of storage or transmission is completely secure.

ArtSync is not intended for children to submit personal information directly to ArtSync. If you believe a child has provided personal information through support or another online feature, contact us so the situation can be reviewed.

This policy may be updated when ArtSync’s features, providers, or legal requirements change. The updated version will be posted here with a revised date.

For privacy questions or requests, email support@getartsync.com.

Data controller: Radun Çiçen, Türkiye.